Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-roof-replacement.storysurge.net (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in compliance with global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) from the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Comprehensive Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy outlines our practices for all aspects of our online presence, including our website, applications, services, and products offered through https://commercial-roof-replacement.storysurge.net. Please note that this policy does not extend to third-party platforms or websites linked to ours but operated independently, each with its own privacy policies.

Processing Activities

This policy covers various user interactions, including:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites that reference this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide personalized services. This includes:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Banking information, if you choose to store it with us.
  • Purchase Information: Items bought, their quantities, and purchase dates.
  • Mobile Device Identifiers: Unique device IDs and browser types to improve our app experience.
  • Location Data: Geographic coordinates when you interact with our location-based services.
  • Feedback: Your reviews, ratings, and comments to enhance our products/services.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect them to your account.
  • Product Information: Details about the products you view, search for, or purchase.

We obtain this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us, but they are bound by their respective privacy policies.

Cookies

We use cookies to optimize your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These enable core functionalities like login and access to secure areas of our site.
  • Preference Cookies: Remembering user preferences, such as language settings or content display options.
  • Analytics Cookies: Tracking user behavior to improve our services and understand website performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once this period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

The security of your personal data is a top priority. We implement robust organizational safeguards and security practices, including:

  • Encrypting data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal data from minors without parental consent, and we have measures in place to prevent such collection.

Your Rights (Subject to Local Laws)

Depending on your location, you have various rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from biased or unfair treatment when exercising your privacy rights.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We may update this privacy policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For inquiries, requests to unsubscribe from communications, or data-related questions, please reach out to:

Email: [email protected]

Mailing Address: [Insert Address]

We are dedicated to ensuring your privacy and security while using our services. By using our website, you signify your acceptance of this Privacy Policy.